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Published on Web Worker Daily at 12:56 AM
Ditching Your Cell Phone Contract
With the advent of the iPhone, plenty of web workers are thinking seriously about switching cell phone carriers. Others have the same impulse for a variety of reasons: a move to an area with poor service, a desire for a new phone that your current carrier doesn't stock, or a disgust with poor customer service. But this impulse has to be balanced against the few hundred dollars in early termination fees (ETFs) that your current carrier probably wants to charge you to leave.
You may have heard that ETFs are now illegal. That's not quite true; Sprint lost a decision in one case in California (and will likely appeal); Verizon settled a similar case out of court. The FCC has also indicated an interest in regulating this area. But for now, you probably do have a contract with one of these fees. Fortunately, there are ways to switch without paying.
So how do you avoid the ETF? One method is to just call up the customer service people for the company you're leaving and argue with them. Some people have reported success from just making their way up the chain of supervisors, complaining of poor service, until they found one who had the power to cancel the contract and waive the fee...
Published on Web Worker Daily at 12:56 AM
